Shipping policy

Thank you for visiting and shopping at urbansavoir.com. Please read the terms and conditions that apply to our Shipping Policy.

Processing Time

Orders are verified, quality-checked, and packaged within 1-3 business days after placement. High order volumes may cause slight delays, in which case we will contact you via email or phone.

Shipping Time

Shipping time is the period from when your order leaves our fulfillment center to when it arrives at your destination.

  • Standard Delivery: 7-15 business days

  • Expedited Delivery: 3-7 business days

Total Estimated Delivery Time

The total estimated delivery time is the sum of processing time and shipping time:

  • Standard Total Delivery Time: 8-18 business days

  • Expedited Total Delivery Time: 4-10 business days

Please note these are estimated timeframes; actual delivery may be affected by weather, holidays, customs inspections, or other factors beyond our control.

Shipping Rates & Delivery Estimates

We offer shipping to Australia, Canada, the United States, and worldwide.

Order Total Standard Shipping Expedited Shipping
$60 and above Free $10
$0 - $59.99 $5 $10

Note: Delivery delays may occasionally occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • To track your order, click “Track Package” in the confirmation email.

  • If you cannot locate your confirmation email, contact our customer service at info@urbansavoir.com with your order number.

Tracking information is typically updated by carriers within 24–48 hours of shipment. During high package volume periods, carriers may experience delayed or missing scans.

Damages

UrbanSavoir is not responsible for products damaged or lost during shipping. If your order arrives damaged:

  • Contact the carrier directly to file a claim.

  • Keep all packaging materials for reference.

Contact Us

If you have any questions about our Shipping Policy or need assistance, please reach out:

Email: info@urbansavoir.com
Phone: +1 (562) 606-3722
Business Address: 1655 Reynolds Alley, Long Beach, CA 90808, United States

Thank you for choosing UrbanSavoir! We are committed to delivering your premium handbags and accessories safely and efficiently.